Return & Shipping Policies
If for any reason you are not completely satisfied with your order, Tony Stewart Racing will happily refund the purchase price (excluding diecast cars & Smoke Sale items which are non-returnable items ). Returnable items must be sent back within 30 days from the date your order is received and must be in new, unused, and unworn condition with the original tags and stickers attached. Returned items cannot be laundered, worn, broken, damaged, or used in any way. Items must also be free of pet hair and any type of odor including smoke, cologne, or perfume to be eligible for a return.
Note: We do not offer exchanges; if would like a different size/item, please place a new online order.
Questions? Please email us at firstname.lastname@example.org
TERMS & CONDITIONS FOR RETURNS
Customer is responsible for costs incurred to ship returns back to our office; customer will not be refunded these costs unless the return is due to our error.
- All returns must be received by TSR within 30 days of the date you received the package.
- No refunds for items NOT in new condition.
- TSR is not responsible for lost or stolen returns.
- Refunds will be made to the method of payment you used when placing the order.
PLEASE ALLOW 2-3 WEEKS FOR YOUR RETURN TO BE PROCESSED.
We ship out items as soon as possible, but this will not always be the same day as your order.
In general, please allow 3-5 business days to allow for processing time. If its a longer lead time, we will update the store homepage with an update.
If concerned on a specific item, please email email@example.com with your questions.